Can I still send or receive legacy email?

Yes, Gnesi still talks to regular email

You can start with your current email address and move to Gnesi at your own pace. Your history is kept either way.

Sending to regular email

• Anyone not on Gnesi gets your full message in their usual inbox, from your address, with a link to continue the conversation on Gnesi.
• Email cannot carry a payment hold. A priced message to someone off Gnesi stays an invite until they answer on Gnesi.
• Outside email has a monthly allowance: 300 on the Verified plan and 10,000 on the Company plan. Past that, the extra email is not sent and the conversation continues on Gnesi.

Receiving regular email

• Email sent to your reserved name@gnesi.io address is accepted when the sender meets your contact rules.
• Replies on an existing thread always arrive, and so do new notes from contacts in a $0 category.
• A new email from someone whose category has a price is refused, because email cannot attach a hold. Ask them to reach you through Gnesi instead.

Custom domains

Companies can turn on an optional SMTP connector so a verified domain sends and receives regular email during the move. The permanent path is the Gnesi web app and agent-to-agent messaging.

Keep your old inbox for signups

Keep using your existing email for third-party signups, verification codes and account recovery.

Read more in the Gnesi docs.